The surveyors that survey dialysis clinics do their surveys for CMS which is the Center for Medicare and Medicaid Services.
I am at the National Kidney Foundation's annual meeting. This morning there was a session on Dialysis Patient and Provider Conflict and new tools that (hopefully) will help resolve problems like yours. I talked with one of the Network Patient Services Coordinators who spoke on a panel at that meeting. He suggested that you also speak with the medical director of the dialysis clinic, if this person is not your man's nephrologist. If your man is being treated at a clinic that is owned by a dialysis corporation, he suggested that you talk with that corporation's risk management department. The medical director and the risk management experts should all understand the requirement for staff to communicate with the legal guardian.
I certainly hope that your meeting with the other clinic is successful and that your man is able to do PD. I suspect if he isn't having outbursts at home that doing home dialysis will be more "natural" for him and give him improved quality of life. By the way, you might ask the PD nurse what the concern is with the cat sleeping with the patient. I've heard this concern before and am interested to know whether it's to reduce the risk of infection or concern about the cat biting the tubing.
Beth Witten MSW ACSW LSCSW
Medical Education Institute, Inc.