Marty writes:
Jane, Our center has hired private contractors to do our quarterly yearly and reguired maintenance on our Fresenius machine. They have to drive 5 hrs one way to get to our home and the service is excellent. They usually come the next day after the machine breaks down and we are back running that night. And as stated if you miss a treatment and your on nocturnal it’s no big deal you are well dialyzed.
I have heard that some programs hire private contractors, but I’m not clear on what this means. Are these the same techs that maintain the machines at your unit or does this group of techs strictly handle home program repair? Do they work for the Fresenius corporation? If they have to drive 5 hours to your home, yet still provide excellent service, that says a lot.
The occupation of dialysis techs for home programs is certainly different. Imagine driving 5 hours to come service the machine and save the day for patients who must get back to a life saving tx. I wonder if they like the job or get sick of it?